FAQ
Find answers to common questions about our services.
Processing time depends on the type of clothing and order quantity. Typically, we complete regular service orders within 24 hours and express service orders within 12 hours.
Yes, we use environmentally friendly chemicals that do not cause skin irritation. All products we use have been safety tested.
You can order through our website, visit our office in Cilacap directly, or contact us via phone/WhatsApp. We also offer pickup and delivery services for your convenience.
There are no additional fees for dry cleaning services. The cost is included in the package we offer. We are transparent in our pricing.
If damage occurs, we take full responsibility. We have insurance to guarantee unintentional damage during the washing process.
Yes, we accept clothing made from special fabrics like silk, satin, and coated fabrics. We use appropriate washing techniques to maintain fabric quality.
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